Although I had originally not intended to use your services but just wanted to go on holiday in Thailand – looking around for a solution to my massive breast problems (implants) myself since I had heard a lot of positive things concerning surgery there – I, sort of, stumbled on to your website and decided to contact you 2 days before leaving home. The most astonishing thing for me was that I received an almost immediate reply (same day) which struck me as being very professional! After a few minutes of going through your offers, I then contacted you with details of my problems (urgent replacement of old implants that had already deformed and were causing a lot of pain).
“I really don’t know where to start thanking you. Maybe with the story of how you raced around trying to find the “right” doctor for my problem, set up the date for surgery, drove me to the hospital, were there at all times and holding my (trembling) hands – namely, before going in for the surgery, being there when I woke up again…”
Herta Spielman
Judith, I really do not know where to start thanking you. Maybe with the story of how you contacted me and raced around trying to find the “right” doctor for my problem, set up the date for the surgery, drove me to the hospital, were there at all times and holding my (trembling) hands – namely, before going in for the surgery, being there when I woke up again (although I was so out that I only noticed the next morning because of the little note and flowers you had left at my bed) and visiting constantly. How wonderful to see a familiar and caring face waking up after you had just gone through a six-hour surgery! The doctor you suggested and we both then decided on was absolutely breathtaking – Dr. Pongsakorn. This professional, warm, gentle doctor spent a lot of time with me and answered even the most “ridiculous” questions concerning the surgery I simply wanted everything explained to me in detail. The hospital itself was absolutely clean, the nursing unit very caring.
But that is not all I would like to thank you for. After leaving the hospital you suggested that I recover in an environment far away from the usual tourist places – Aochalong Bay. I must say that I really felt good to experience such a wonderful spot with very nice staff. And then all the social activities you enabled me to attend to! Thank you once again! I am sure to recommend you to all who will listen to me…
PS: After receiving your email asking me how I felt and if everything is still okay, I have to admit that I immediately felt a trice better again. No post-surgery problems at all – only the healing will take a bit longer due to the long lasting, complicated surgery. But I’m certain that will be over in a “jiffy”…. I just (4 months after the surgery) had an MRI done to check if all is well and to give me even more self-confidence. It shows that everything is perfectly okay. Dr. Chartchai has done a great job. Please give my thanks and regards to him as I also will do personally. I feel great having my normal life back again without all this pain.
PPS (For Judith): Stay the way you are – we all loved you.
Herta Spielmann – Vienna, Austria
